FAQ

I want you to be able to remake your favourite garments, again and again, revisiting your pattern archive like an old friend. 

SIZING | Can’t choose between two sizes? No problem! All patterns are available in multi sizes as we find very few ladies measure exactly to a size chart, so you can choose the best sizing for YOU and will have an excellent starting point to create a perfect garment. Our size chart can be found here.

SEAM ALLOWANCES ARE INCLUDED IN THE PATTERN | Be careful to take the correct seam allowances, they are listed on the pattern and in the instructions.

TOILE FIRST | Make a TOILE! I highly recommend making a toile first. A toile is just a quick mock-up of your pattern in calico or random unloved old fabric to check the fit for you before you cut into your lovely fabric.

| PATTERNS |

| DIGITAL PDF PATTERNS |

DIGITAL FEATURES | New to PDF’s? The beauty of digital PDF patterns is that they are instant. They are designed to be printed at home on standard quality A4 or US letter paper- so much stronger than traditional tissue paper, which ensures durable and long-lasting patterns. The PDF pattern comes with 2 files, the print at home file that includes the Maker Instructions and the pattern. The 2nd file is an A0 file to print at a copy shop on a wide format printer. Our PDF patterns are layered so you can toggle layers on and off allowing you to just print the sizes you want. Our PDF Maker instructions contain hyperlinks to connect you directly to a Maven tutorial.

A0 COPYSHOP | All of our patterns also include a separate A0 file for printing at a copy shop. We recommend our favourite printer Orbit Imaging.

HOW TO DOWNLOAD YOUR DIGITAL PATTERN | Once you have completed the checkout your order will be displayed on the screen with links to download your file. Please make sure your email address is correct as you will also be sent a confirmation email with the link (if you can’t see it in your inbox check your spam/junk folder). You will also be able to access your patterns in the downloads area of your account. You are able to download your pattern up to 5 times and links expire after 1 year. Be sure to save your pattern safely on your computer where you can find it easily and if you can’t find it check the ‘downloads’ on your computer. Still no luck? Email us with your order number, name and email address and we’ll be able to help.

PDF patterns cannot be printed from mobile devices. You will need to download to, open and print the pattern on a desktop or laptop computer. You can view the maker instructions on a mobile device instead of printing them.

PRINT AT HOME | The MAKER INSTRUCTIONS & PRINT AT HOME PATTERN are combined in the one file! If you are only seeing 2 pages to print at home, you’ve most likely opened the A0 COPYSHOP file by mistake. Open and print using ADOBE ACROBAT READER (free from here). There is NO NEED TO PRINT EVERYTHING…to save ink and paper view your maker instructions on-screen and just print the pattern. READ the instructions first, they’ll tell you which pages to print. Print the page with the test square first. It MUST measure to size or your pattern will not fit. Having a problem? Take a look at our printing tutorial.

| PAPER PATTERNS |

Our paper patterns have been printed on 60gsm weight paper, they include a fully illustrated Maker Instruction Booklet and a sturdy boxed wallet to store your pattern in.

| FABRIC |

Our fabric is sold and priced by the half metre, and we will cut them in one continuous length. To order 1 metre select 2 units, 1.5 metres – 3 units, 2 metres – 4 units.

PRE-WASH | Fabric may shrink, so do pre-wash before use! We recommend washing at 30° as it’s better for the environment. I personally do not use a tumble dryer, I think they damage the fibres of the cloth (that filter fluff comes from somewhere, you know) and we want longevity for our clothes, but keep in mind how you will wash and dry your garment in the future and treat accordingly – if you chuck everything in on 40° and tumble dry it would be best do that at the pre-wash rather than post make stage!

COLOURS | Also, colours may look different on a monitor than real life. Please email us to order a swatch if you would like to check the colour or weight before you order.

| ORDERING | 

PDF PATTERNS | If you are in the UK or the EU and order a PDF pattern through our website  – the law has changed and we are under the VAT threshold – so no DIGITAL VAT TO PAY (for now). Wahoo! PDF patterns purchased through Etsy will still have the EU Digital VAT added.

PAPER PATTERNS & EVERYTHING ELSE | can be purchased on this site through PAYPAL. You do not need a PayPal account to complete your transaction.

| RETURNS |

I’m sure you will be delighted with your purchase; however, if you are unhappy in any way please contact Mrs Maven at hello@mavenpatterns.co.uk

DIGITAL PATTERNS | refunds will not be given for digital products once they have been downloaded. We cannot resend links for patterns purchased over a year ago.

PHYSICAL GOODS |  We hope you are delighted with the thing you purchased! Should you wish to return a physical product please contact us within 7 days before doing so. Goods must be in their original condition – undamaged, unopened and unused. Cut patterns cannot be returned for any reason. We do not give refunds or accept returns for cut lengths of fabric, trims or haberdashery unless they are faulty or damaged. Refunds on physical products will be issued to the original method of payment once we have received the item. We do not refund the original postage costs for returned goods unless a fault or error on our part. You are responsible for postage & other return costs, the goods are also your responsibility until they have been received by us. We recommend using a recorded delivery/tracked postal service. Postal charges will only be reimbursed to you by us in the case of faulty or incorrectly supplied goods. Should a refund be agreed for any reason, the item must be returned to seller within 14 days of receiving the item. You are also fully responsible for the payment of any international taxes levied for a return package, e.g customs duty and/or VAT. To avoid this charge, please clearly mark your parcel RETURNED MERCHANDISE.

 

WORKSHOP TERMS & CONDITIONS | Workshops require payment in advance to confirm your place.

WORKSHOPS ARE NON REFUNDABLE | In the event of a cancellation, payments are non-refundable. If we can fill your place we will give you a credit for future workshops. Our workshops are subject to a minimum number of bookings. In the unlikely event that we have to cancel or postpone your workshop due not have the minimum number of participants, or due to unavoidable circumstances we will give you as much notice as possible and an offer of an alternative date or a full refund will be made. We will not be liable for other costs, expenses disappointment that you may incur.

SEWING CLASSES | If you would like to use our patterns to teach a sewing class, each student must purchase their own copy for each class. Please contact us as we can offer a wholesale rate for classes over a certain size.

TERMS OF USE | All Maven Patterns sewing patterns are for personal use only and not to be shared, resold, redistributed or used in any form for commercial purposes. Email us to hello@mavenpatterns.co.uk for further information. 

ERRORS | Spotted an error? Our patterns are tested and retested for fit, accuracy and ease of use, but we are only human! If you spot a mistake let us know and we will correct it. You can find our Errata page here.